Frequently asked questions
What are the costs?
The cost to the practitioner is calculated according to a specific pre-confirmed percentage charged on monthly payments collected (not invoices submitted). The percentage fee which BDW Bureau charges includes administration fees, processing fees and collection fees guaranteeing of the lowest percentage fee in the industry.
What can I expect from BDW Billing Bureau?
• Practice Management
Assistance with registrations of new practices with the medical aids; managing and administering existing practices, and detailed financial reporting throughout.• Submission of Claims
Assistance with submitting claims to medical aids and ensuring payments are collected efficiently.• Continuous follow-up and updates
Following up on submitted claims and remittance advices, ensuring monies are paid as soon as possible and claims are never left unattended.• Improvement on practice cash flow
As claims and payments are collected and followed up continuously, this enables practitioners to maintain healthy cash flow and improve their financial status.• Reliable processing software
BDW Bureau uses processing software voted as one of the best in the industry, ensuring that all administration and management are nothing but of the highest class rank.How are medical claims collected?
Claims are submitted on a daily basis via real-time to the medical aids. Due to the excellent and reliable processing software BDW uses, almost immediately we are able to identify the monies due for payment to the practice via a medical remittance advice. Should there be any monies unpaid, these claims are followed up (also daily) ensuring the claims are settled as soon as possible, by the medical aids and / or the patients.
How do I appoint BDW Bureau as my selected billing bureau?
At BDW Bureau, we pride ourselves in the retention status of our clients and practitioners - this means that our services speak for themselves and we are considered as one of the best and most professional in the industry.
When BDW Bureau is appointed as Medical Billing Manager and Administrator, we value the commitment and trust the practitioners envelope in us and strive to deliver only the best in service and productivity. A written agreement is compiled and adhered to by both parties (bureau and practitioner), ensuring that both parties are always informed of what is expected from them - this includes information on what our services include, our confidentiality clause, and fee structure. BDW Bureau can be appointed at any time; there is no fixed time of the month / year for business to commence and services to be rendered.